FAQ & Support
Frequently Asked Questions
Do I need any third-party services like bit.ly, tinyurl.com to generate short links?
No. The URL Shortify plugin generates short links using your own domain.
Do I need to buy PRO to generate short links?
Link shortening is available in the free version. However, upgrading to PRO unlocks additional features.
I don't want to track clicks. Is it possible?
Yes. You can enable or disable click tracking according to your preferences.
What's the default slug length?
The plugin creates a 4-character slug by default. Customizable slug lengths require the PRO version.
I don't want to track clicks from few IP addresses. Is it possible?
This capability is available exclusively in URL Shortify PRO.
I am using other URL Shortener plugins and want to migrate to URL Shortify. What to do?
The plugin supports one-click imports from Pretty Links, 301 Redirects, Simple 301 Redirects, and URL Shortener By MyThemeShop. For other services, submit a support ticket for migration assistance.
I want to use a custom domain other than my main site. Is it possible?
The free version restricts short links to your main domain. Custom domain support requires URL Shortify PRO.
Can I use this plugin on my client's sites?
Yes. You can purchase and install licenses on client sites, including multi-site licenses.
How can I see popular links?
A WordPress Dashboard widget displays your most popular links.
Can I create multiple short links for the same target URL?
Yes. You can generate unlimited short links pointing to identical destination URLs.
Is the short link slug case-sensitive?
Currently, slugs are case-insensitive, though case-sensitivity is planned for future releases.
How do I anonymise click activity?
Disable click tracking in the free version or use PRO to anonymize IP addresses while retaining click counts.
What is a 301 redirect?
A 301 redirect permanently reroutes traffic to a new destination while preserving search engine ranking authority.
I have queries / feedback / bug reports. Where should I contact you?
Submit support tickets through the official WordPress plugin support channel.
Will the plugin delete all data when the plugin is deleted from WordPress?
Data deletion is optional. Enable "Remove Data on Uninstall" in Settings to delete all plugin data upon removal — this action cannot be reversed.
Can I use URL Shortify on non WordPress sites?
No. URL Shortify is WordPress-exclusive and cannot be installed elsewhere.
Who will find URL Shortify useful?
The plugin benefits affiliate marketers, bloggers, podcasters, merchants, and social media marketers seeking link organization and tracking capabilities.
Can I use URL Shortify with any WordPress theme?
Yes. The plugin functions within WordPress admin and maintains theme compatibility.
Why you should upgrade URL Shortify PRO license every year?
Annual renewals fund ongoing support, security updates, and feature development.
Will my short links stop working if my license expires?
No. Previously created short links continue functioning indefinitely after license expiration.
I want to add UTM Parameters in the target link. Can I do with URL Shortify?
Yes, through PRO only. Add standard UTM parameters or create reusable UTM presets for efficient link creation.
Do you have Chrome, FireFox extension to create a short link?
No extensions exist, but Bookmarklet functionality (PRO feature) enables quick link creation.