FAQ & Support
Troubleshooting and FAQ
No Changes Found
Possible reasons:
- Search value does not exactly match stored data
- Wrong tables or targets selected
- Value differs by case, especially in Free mode
What to do:
- Copy exact URL/text from the database or page source.
- In PRO, enable Case-Insensitive if needed.
- Run a Dry Run and inspect details.
Permission Denied or Unauthorized
- You must be an administrator with
manage_optionscapability.
Import Fails
Check:
- File extension is
.sqlor.sql.gz - File was actually uploaded
- Manual file path is correct
If the file is large, use manual FTP/SFTP upload and retry.
Undo Restored Only Some Rows
This is expected when values changed again after the original replace. Undo restores only rows that still match stored replacement details.
Best Safety Checklist
- Always create a backup first.
- Run Dry Run before real replace.
- Validate affected pages after replace.
- Keep history entries until QA is complete.